Frequently Asked Questions (FAQs)
Everything you need to know about ordering, delivery, returns and more. Still have a question? Call or WhatsApp us at 0319 600 4700.
Ordering & Payment
I want to order but I'm not sure about paying online. Is there a safer option?
If you’re in Lahore, you can pay Cash on Delivery — the product arrives at your door first, you pay after. For customers outside Lahore, we accept bank transfer before dispatch. Either way, you don’t need a card to shop with us. Browse all products
Do you offer installments or easy payment plans?
No — call us at 0319 600 4700 before placing your order and we’ll walk you through other available options.
I want to order a large appliance like an AC or washing machine. Can I confirm availability first?
Absolutely. Call or WhatsApp us at 0319 600 4700 before ordering any large appliance — we’ll confirm stock, delivery timeline, and installation arrangements so there are no surprises. Browse Air Conditioners and Washing Machines here.
Delivery
I'm in Lahore — how fast will my order arrive?
Orders within Lahore are typically delivered in 1–3 business days. We’re based here, so local delivery is our priority. Full details on our Shipping & Delivery Policy →
Do you deliver outside Lahore?
Yes — we deliver across Pakistan including Karachi, Islamabad, Rawalpindi, and Faisalabad. Outstation orders typically arrive in 3–7 business days depending on your city. Note that Cash on Delivery is available in Lahore only — outstation orders require bank transfer before dispatch. See Shipping & Delivery Policy →
What if my order is delayed or doesn't arrive on time?
Once your order ships, you’ll receive a tracking number via SMS or WhatsApp. If anything seems delayed, call us directly at 0319 600 4700 — we’ll find out exactly where your order is and resolve it the same day.
Returns & Exchanges
What if the product I receive isn't what I expected?
Every product on AppliMart is brand-authorized stock with the manufacturer’s official warranty included. We carry Westpoint, Gree, Fischer, Daichi, Generaltec, and American General — all authorized, all genuine. Warranty terms are listed on each product page.
My appliance arrived damaged or isn't working. What do I do?
Contact us within 48 hours of delivery — call or WhatsApp 0319 600 4700. Don’t attempt to use a damaged product or get it repaired elsewhere as that can affect your claim. We’ll arrange a replacement or refund. See our Return & Exchange Policy →
Which products can't be returned?
Products that have been used, installed, or fall under manufacturer exclusions cannot be returned. For large appliances, a genuine manufacturing defect is covered under warranty — that’s a stronger protection than a standard return anyway. Full breakdown in our Return & Exchange Policy →
Warranty & After-Sales
Are these products original? Will the warranty actually work?
Every product on AppliMart is brand-authorized stock with the manufacturer’s official warranty included. We carry Westpoint, Gree, Fischer, Daichi, Generaltec, and American General — all authorized, all genuine. Warranty terms are listed on each product page.
My appliance stopped working after a few months. Who do I contact?
For anything under warranty, contact the brand’s official service center — details are in the box or on the product page. If you need help navigating the process, call us at 0319 600 4700 and we’ll guide you through it.
Installation & Technical
I bought an AC, washing machine, or geyser. Who installs it?
We coordinate installation through authorized service partners for large appliances — details are confirmed after delivery. Avoid getting it installed by an unauthorized technician as improper installation can void your warranty. Browse Air Conditioners, Washing Machines, and Geysers.
Pakistan's voltage fluctuates a lot. Will my appliance get damaged?
Most appliances we stock are rated for Pakistan’s standard 220V supply. For ACs and sensitive electronics, a voltage stabilizer is worth the investment — it’s cheap protection against fluctuation damage. Call us at 0319 600 4700 and we’ll advise based on your specific product.
Bulk & Business Orders
I need multiple appliances for an office, building, or project. Can you offer better pricing?
Yes — we handle bulk and corporate orders with special pricing and priority delivery. Email sales@applimart.com or call 0319 600 4700 with your product list and quantity and we’ll send a quote quickly. Browse all products →
About AppliMart
What is AppliMart and where is it based?
AppliMart is a Lahore-based authorized home appliance retailer. We sell branded appliances — Westpoint, Gree, Fischer, Daichi, Generaltec, and American General — with delivery across Pakistan and Cash on Delivery available in Lahore.
Is AppliMart a reliable place to buy appliances online in Pakistan?
Yes — all products are brand-authorized originals with manufacturer warranty included. We offer Cash on Delivery in Lahore so you only pay when your order arrives. For outstation customers, bank transfer is required before dispatch. Call us at 0319 600 4700 any time if you have questions before ordering.
Can I buy a Westpoint, Gree, or Fischer appliance online with Cash on Delivery in Lahore?
Yes — AppliMart offers Cash on Delivery for all orders within Lahore. Browse by brand: Westpoint, Gree, Fischer, Daichi, Generaltec, American General. Outside Lahore, bank transfer is required.
Where can I buy home appliances online in Lahore?
AppliMart delivers home appliances across Lahore with Cash on Delivery — no advance payment required. We stock ACs, geysers, kitchen appliances, washing machines, refrigerators, and more from authorized brands. Shop now →
Still have a question? Call or WhatsApp us at 0319 600 4700 — we're available every day. You can also email sales@applimart.com. We typically respond within a few hours.