Frequently Asked Questions (FAQs)
1. What is Applimart?
Applimart is an online store specializing in high-quality home appliances. We offer a wide range of products including kitchen appliances, cleaning devices, personal care gadgets, and more — all from trusted brands at competitive prices.
2. How do I place an order?
Simply browse our website, select the product you wish to purchase, add it to your cart, and proceed to checkout. You’ll be guided step by step through shipping details and payment options.
3. What payment methods do you accept?
We accept all major credit/debit cards, net banking, UPI, and leading digital wallets. For select locations, cash on delivery (COD) may also be available.
4. Do you offer free shipping?
Yes! We provide free standard shipping on orders above a certain value (check our shipping policy page for current offers).
5. How long does delivery take?
Delivery times vary by location and product availability. Typically, orders are delivered within 3–7 business days. You’ll receive tracking details once your order is shipped.
6. Can I track my order?
Yes. Once your order has been dispatched, you’ll receive an email/SMS with a tracking number and a link to track your shipment in real-time.
7. What is your return and exchange policy?
We offer a 7-day easy return/exchange policy for eligible products that are unused, in original packaging, and accompanied by proof of purchase. Certain appliances may be non-returnable due to hygiene or manufacturer policies.
8. What if I receive a damaged or defective product?
If your product arrives damaged or is not working properly, please contact our support team within 48 hours of delivery. We’ll arrange a replacement or refund as per our policy.
9. Do your products come with a warranty?
Yes, all appliances sold on Applimart come with a manufacturer’s warranty. Warranty details are mentioned on the product page and included in the package.
10. Do you provide installation services?
For large appliances such as refrigerators, washing machines, and air conditioners, we arrange free or paid installation through authorized service partners. The details will be shared after delivery.
11. How can I contact customer support?
You can reach us via:
Email: sales@applimart.com
Phone: 0319 600 4700
12. Do you offer bulk or corporate orders?
Yes, we provide special pricing for bulk and corporate purchases. Please write to sales@applimart.com
with your requirements.
13. Is my personal and payment information secure?
Absolutely. Applimart uses SSL encryption and trusted payment gateways to ensure your data and transactions are 100% secure.