Frequently Asked Questions (FAQ)
Have questions about our home appliances? You’re in the right place! In our FAQ section, we answer everything you need to know about choosing the right AC for your room size, finding the most energy-efficient hob, picking a geyser that heats water quickly, and selecting an air purifier for cleaner, fresher air. We explain things in simple words so even if you’re not a tech expert, you’ll understand how each appliance works, what to look for before buying, and how to maintain it for long life and better performance. Whether you’re upgrading your kitchen, improving home comfort, or ensuring clean air for your family, our FAQs give you clear, useful answers so you can shop with confidence.
Product Selection
At AppliMart.pk, we offer a wide range of high-quality home appliances including air conditioners, refrigerators, washing machines, cooking appliances, and other electronic products from top brands. We aim to bring you the best products at competitive prices.
Placing an order on AppliMart.pk is easy:
- Browse through our products and select the items you wish to purchase.
- Add them to your cart and proceed to checkout.
- Fill in your delivery details and select a payment method.
- Review your order and click ‘Place Order.’
- You will receive an order confirmation email with all the details.
No, you can place an order as a guest without creating an account. However, creating an account allows you to track your orders and receive updates on promotions and new products.
We offer multiple payment methods:
- Cash on Delivery (COD)
- Bank Transfer
E-wallets and Online Payment Systems (PayPal, EasyPaisa, JazzCash, etc.)
You may cancel your order before it is dispatched. Simply contact our customer support team at info@applimart.pk or call 0319 600 4700. Please note that if the order is already in transit, delivery charges may apply.
If you wish to modify your order, please contact us as soon as possible. If the order hasn’t been dispatched yet, we will be able to make the changes. However, once the order is shipped, changes cannot be made.
If you receive a damaged product, please contact our support team immediately at sales@applimart.pk or call [0319 600 4700]. We will assist you with returns, replacements, or refunds, as per our Returns and Warranty Policy.
We offer free delivery on selected products and regions. For other products, delivery charges may apply based on the destination and weight of the product. Please check our Shipping Policy for more details.
Installation services are not included in the delivery charges but may be available at an additional cost. Our customer support team will inform you of any charges before delivery.
All products sold on AppliMart.pk come with a warranty, which varies depending on the manufacturer. Please refer to the warranty card provided with the product for more details. For warranty claims, contact at 0319 600 4700.
Yes, once your order is shipped, you will receive a tracking number via email or SMS to track the status of your delivery. You can also check the order status by logging into your account on our website.
Yes, we sell only 100% genuine and original products. All the items available on AppliMart.pk come directly from reputable manufacturers and authorized distributors.
If you are not satisfied with your purchase, you can return it within the specified return window, as per our Returns Policy. Please ensure that the product is in its original condition, unopened, and unused. Contact our support team for assistance.
Currently, AppliMart.pk only ships within Pakistan. We do not offer international shipping at this time.
You can reach us via:
- Email: sales@applimart.pk
- Phone: 0319 600 4700
- Live chat (available on our website)
